Terms & Conditions

Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Return Policy

ALL returns require a Return Authorization (RA) number. Please call us to request a number for all returns. Credit will not be issued unless authorization to return merchandise has been received.
All shortages or damaged goods MUST be reported to us within 48 hours after receipt.
Re-Stocking charge of 25% on all authorized returns.
Any charges that may be incurred due to damaged merchandise will be deducted from credits owed including a 25% restocking fee. Clean Quip or http://www.cleanquip.com is not responsible for merchandise damaged in return shipment.
No returns after 30 days from our SHIPPING date.
There are no returns on electrical parts.
If parts were shipped FREIGHT, then the cost of the freight charges will be deducted on top of the restocking charges.
Buyer will be responsible for all shipping costs.
New items MUST be unused and must be in original, salable condition without cosmetic or other damage of any kind to be returnable.
Custom Order Parts are not returnable
Orders cannot be cancelled once they have shipped, at that point you will need to request an (RA) number and ship the items back to us after receiving them.
Items under $10.00 are not returnable

Shipping Information

We attempt to ship all “In-Stock” orders that are received and approved the same day. Orders $300.00 or more require a “direct signature” by you when they are delivered. Most smaller parts orders are shipped via FedEx or UPS. Larger items will be shipped via truck freight carrier. You will be required to request a freight quote on all large items prior to check out. If you have your own shipping arrangements, please call us at (239) 352-QUIP (7847) to discuss other shipping options. The freight quote amount will be added to the order prior to check out. There is NO FREE FREIGHT. Freight shipments MUST BE DELIVERED TO A “BUSINESS” ADDRESS WITH FORKLIFT OR LOADING DOCK ACCESSIBLE. RESIDENTIAL BUSINESS ADDRESSES DO NOT QUALIFY AS A BUSINESS ADDRESSES AND THEREFORE WOULD REQUIRE TERMINAL PICK-UP (CLOSEST ACCORDING TO YOUR ZIP CODE) BY YOU. All non-freight orders will be shipped to the address you provide when placing your order. Any address changes will require you to contact us immediately to advise us of the new address. Once the order is processed, we cannot change the address.

For International Orders:

There may be additional charges for shipping and handling. Any additional paperwork required will also have a fee in addition to handling charges. ALL orders are shipped F.O.B. Shipping point! We ship primarily FedEx or UPS, but also ship via truck freight. Any shipping charges listed on this website are designed to be the best general shipping charges based on the destination. If you have your own shipping arrangements, please call us at (239) 352-QUIP (7847) to discuss other shipping options. Our website is designed to allow shipping to many places, and may place restrictions based on destination entered. If you are located outside of the U.S., or have shipping questions, please contact us contactus@cleanquip.com. We cannot guarantee delivery times.

Delivery time does not include order-processing time which can be up to two business days depending on the size and complexity of the order. Please keep in mind that in stock items may run out at any time, depending on the number of orders and order quantities for that particular item. If we are unable to fill your order completely in a reasonable time frame, we will send you a partial shipment and the rest of your items will go on back-order and then be shipped promptly upon their availability, at no additional cost to you. Clean Quip or http://www.cleanquip.com is not held responsible for any incorrect addresses given. Once an order is processed, the shipping address cannot be changed.

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. CLEAN QUIP is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Privacy Policy

This Privacy Policy governs the manner in which Clean Quip or http://www.cleanquip.com collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.cleanquip.com website (“Site”).

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities or restrict them from placing orders.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Clean Quip or http://www.cleanquip.com may collect and use Users personal information for the following purposes:

To run and operate our Site
To improve customer service
To improve our Site
We may use any feedback you provide to improve our products and services.
To run a promotion, contest, survey or other Site feature
To send periodic emails

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Electronic newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Clean Quip or http://www.cleanquip.com has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Legal Notice

All notices from CLEAN QUIP or http://www.cleanquip.com to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to CLEAN QUIP or http://www.cleanquip.com shall be made either by e-mail or sent to the address we provide on request.

Delivery shall be deemed to have been made by You to CLEAN QUIP or http://www.cleanquip.com five (5) days after the date sent.

Copyright

All content appearing on this Web site is the property of: CLEAN QUIP or http://www.cleanquip.com

Copyright © 2011-2016 CLEAN QUIP or http://www.cleanquip.com. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2016 CLEAN QUIP or http://www.cleanquip.com. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by CLEAN QUIP or http://www.cleanquip.com. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of CLEAN QUIP or http://www.cleanquip.com or any third party, except as expressly granted herein.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. CLEAN QUIP or http://www.cleanquip.com or and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if CLEAN QUIP or http://www.cleanquip.com believes that customer conduct violates applicable law or is harmful to the interest of CLEAN QUIP or http://www.cleanquip.com and its subsidiaries.

Sales Tax

CLEAN QUIP or http://www.cleanquip.com charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. CLEAN QUIP or http://www.cleanquip.com makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. CLEAN QUIP OR http://www.cleanquip.com SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANT-ABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL CLEAN QUIP BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

-- OR Depending on State --

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchant-ability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by CLEAN QUIP or http://www.cleanquip.com.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. CLEAN QUIP or http://www.cleanquip.com is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not CLEAN QUIP or http://www.cleanquip.com.

The inclusion of material on this server does not imply any endorsement by CLEAN QUIP or http://www.cleanquip.com, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although CLEAN QUIP or http://www.cleanquip.com tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Miscellaneous

VOID WHERE PROHIBITED:
Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. CLEAN QUIP or http://www.cleanquip.com and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of CLEAN QUIP or http://www.cleanquip.com shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and CLEAN QUIP or http://www.cleanquip.com with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and CLEAN QUIP or http://www.cleanquip.com with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by CLEAN QUIP or http://www.cleanquip.com. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.